The Central Board of Direct Taxes (CBDT has instructed Income Tax (I-T) officials not to inconvenience tax payers, ensure their grievances are correctly addressed, observe cleanliness, be punctual and make the service customer-friendly. Officials have also been told not to tamper with appointments unless it is unavoidable and to settle grievances within a deadline. They have also been told not to engage in assessments that could scare tax payers. The CBDT has assigned the job of monitoring the entire process to senior officials. The BJP did promise an economic turnaround if voted to power and though the Modi government is yet to produce much-awaited changes in the financial sector, it has shown that it is not reluctant to take the necessary steps, as Union Finance Minister Arun Jaitley laid out a road map to organise the tax regime in July.