India helpline in UAE receives 70,000 calls in 4 years

India’s toll-free helpline, set up to deal with problems of 2 million Indians in the UAE has received some 70,000 calls since its inception four years ago. The Indian Workers Resource Centre, an outsourced facility was inaugurated by then president Pratibha Patil during her visit to the UAE in November 2010. The 24×7 helpline 800 INDIA now receives an average of 70 calls a day. A large number of calls are enquiries about passport services and other general information, and legal support. Almost 6500 people have also gone to the Centre seeking help and counselling services, with legal counselling topping the list at around 4120 sessions. Over 500 psychological counselling sessions were also held to address personal and family matters and some 220 sessions were offered to assist callers with advice on financial issues.